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The pandemic has had an undeniable impact on health care delivery and the way we address public health in our communities, resulting in the need to design new models for public well-being in shared spaces. As health systems and businesses alike seek ways to mitigate the spread of the virus, many have turned to leaders in our creative economy to develop human-centered strategies for the day-to-day challenges of social distancing and other, more long-term, endeavors to improve health care outcomes.
Join us as we explore the intersection of design and health, examining solutions implemented by local artists, designers, and creatives that set out to beautify social distancing, inspire innovation across the health care industry, and illustrate the role of the creative economy in combatting COVID-19 and confronting the unique challenges presented to businesses around the world.
Director of Innovation, Independence Blue Cross, LLC
Michelle uses design to solve sticky problems in health care and beyond. She loves taking a mess and making sense of it while giving people new tools to get creative. She has been with IBX for over 15 years. Michelle has her bachelor’s degree in Liberal Arts and her master’s in Writing Studies from St. Joseph’s University. She also teaches topics on innovation and entrepreneurship at Temple University.
Assistant Dean for Health & Design, Thomas Jefferson University and Jefferson Health
Dr. Ku is an ER physician and also the Director of the Health Design Lab, the first design thinking program at a medical school teaching physicians to apply human-centered design, tackling healthcare inequalities as a form of social justice. Featured in The NY Times, CNBC, Architectural Digest, Fortune and Wired Magazine, Dr. Ku was also a regular on the television show Chasing the Cure Live, and his book, Health Design Thinking, co-written by Ellen Lupton, will be published March 2020.
Principal, Senior Living Practice Leader, Meyer Design, Inc.
Shannon leads the strategic direction and vision for the Interiors and FF&E group in Meyer’s nationally recognized Living Studio. Her ability and passion to design, implement and manage complex new construction and renovation projects has earned her and her team repeat client relationships with not-for-profit and for-profit entities. Shannon is an active member of Environments for Aging and LeadingAge, and she regularly attends conferences and contributes to publications.
User Experience Director, CapTech Consulting
Blackwell specializes in applying innovation with human-centered design to solve complex business challenges that delight customers and exceed business goals. Having worked in healthcare and other industries, John leverages his diverse experience to deliver intuitive, inclusive, and value driven solutions across channels and devices. Currently, John is exploring how human-centered design, data visualization, and machine learning impact the customer and provider relationship.
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